SAR Technology: 'Incident Commander Pro' Software
- Software Support -

SAR Technology recognizes the importance of customer support for its 'Incident Commander Pro' Software.
We offer four levels of support service to keep your mission-critical software up and running:

   Support Packages

    Features

   Comments

Priority Support
-
Includes all the
latest updates:
Latest Datasets  
Updated Reports
   New Map Symbols
     Latest Help Manual
  Sample GIS Maps


  Live Remote Assistance!

   

Phone      Email

Priority Support 1.
Provides 12 months of unlimited remote support at the highest priority level.
Your requests are given Priority Support by -
   Live Remote Assistance!

    Windows 7:  Start... All Programs... Maintenance... Windows Remote Assistance...
   
Windows XP:  Start... All Programs... Remote Assistance... 
               Invite (email invitation to):  sartechnology@telus.net

Phone  or  Email

  Standard Support


Email

Standard Support 1.
Provides standard email software support
over 12 months.

'Per-Call'
Phone Support


Phone

'Per Call' Support 1.
Provides 'per-call'
telephone user support.

On-Line User Forum: Free!


Forum

On-Line User Support Forum
Free user support
on SAR Technology's
convenient Web-based forum. 

Support packages are based on remote assistance, phone calls or email to SAR Technology Inc.
1. Support does not include site visits unless these are purchased as a separate professional service.
Prices, products and services subject to change without notice.
Due to the nature of software there are no refunds on SAR Technology products or services.
SAR Technology's standard terms and conditions shall apply.

For more information please contact:
SAR Technology Inc.
Phone: (604) 921-2488    Fax (604) 921-2484      sartechnology@telus.net

SAR Technology Inc.    

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